E-Governe is a complex system that can be used as a technological tool to assist in Public Administration of education and healthcare. The Instituto de Informatica (ICI) is responsible for installation and maintenance of the system for any local government that needs it. The system was recently installed in Teresina to assist in the management of human resources. Mayor Silvio Mendes was present, and he hailed the system’s usefulness and functionality.
Part of these important benefits includes monitoring of service delivery and identification of problems as well as speeding up feedback to service delivery. With the various components of E-Governe installed, the city must now embark on training its staff to utilize the capabilities offered by the new system fully. The municipality of Teresina has immediately embarked on training to accelerate implementation of the new tools offered by E-Governe.
Osasco, another Brazilian municipality has also signed on to E-Governe. Located in greater Sao Paolo, this municipality required different services, but E-governe was able to deliver. Osasco needed a school management system, and thus E- governe provided Educacao school management system. Under the contract, ICI will also supply computers, install electricity and build a call center for the city’s education department. This will benefit over 138 schools as well as the municipality’s education department education headquarters.
The education system allows access to reports on the internet; this means management reports can be issued in real time. The said reports can easily be shared thus minimizing rework duties. It is also secure as it controls access in accordance with security levels. This ensures integrity and security of information. E-Governe has provided the city with an efficient and time-saving tool for their education system.
ICI is responsible for providing health care management systems as well. In public administration, efficiently managing the healthcare sector is always a formidable task. E-Governe has stepped in, and it has made things much more functional and economical. E-Governe integrates all healthcare units and sectors into their system. This enables the system to do a lot with the information such as scheduling of appointments and generating a useful clinical or medical chart for use by the health care professional.
This system also helps the professionals themselves organize their schedules thus eliminating service queues and improving the quality of service delivery overall. E-Governe helps to control the distribution of medicine to pharmacies as well as the scheduling of specialized consultations and exams.
The system is still utilized in the management of ambulatory services and can help the clients manage the financial aspects of healthcare. This system is particularly useful as it can be used hand in hand with other e-government solutions. There are numerous benefits of having this system; these could be how it regionalizes attendance to control the flow of patients from nearby municipalities, or how it improves the organization of processes thus improving efficiency. It can also be used to map out health units and control the flow of patients between these units.
